How to Renew my SSL Certificate

Hello Team,

My SSL certificate is going to get expire soon, I want to renew it how can that be done. Please help me with this.

Thank You
Shailaja

1 Like

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

1 Like

Thank you for the reply. I am very new to this concept. Could you please help me from where can I find all those details to fill?

I ran this command:

It produced this output:

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

1 Like

Ok, answer this question instead of these four (still answer the others):

How did you obtain and install the certificate that is about to expire?

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Hi @Shalaja

your domain name is required. May be there is already a renewed certificate, so there is no real problem.

3 Likes

Our domain name is


From where you got to know already a renewed certificate?
We have sub-domain for which it is going to expire in 5 days. I want to renew for that. Below is the sub-domain

community.helicalinsight.com

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Our Hosting people installed it at the time of hosting. Now we have changed the hosting server.

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May be. But if you have changed your hoster:

  • Your new hoster has the same support, then use that (or)
  • You have to use an own client.

Then start with some basics:

And select a client to create a certificate.

If both isn’t possible (and if it isn’t possible to install a certificate because you don’t have access), it may be impossible to use a Letsencrypt certificate.

So these missing informations are required.

PS: Now the check is ready - https://check-your-website.server-daten.de/?q=community.helicalinsight.com#ct-logs

Issuer not before not after Domain names LE-Duplicate next LE
Let’s Encrypt Authority X3 2020-06-04 2020-09-02 community.helicalinsight.com, forum.helicalinsight.com, www.community.helicalinsight.com, www.forum.helicalinsight.com
4 entries
Let’s Encrypt Authority X3 2020-04-04 2020-07-03 community.helicalinsight.com, cpanel.helicalinsight.com, forum.helicalinsight.com, helicalinsight.com, helicalinsight.com.cp-in-11.webhostbox.net, mail.helicalinsight.com, mail.helicalinsight.com.cp-in-11.webhostbox.net, webdisk.helicalinsight.com, webmail.helicalinsight.com, www.community.helicalinsight.com, www.forum.helicalinsight.com, www.helicalinsight.com, www.helicalinsight.com.cp-in-11.webhostbox.net
13 entries
Let’s Encrypt Authority X3 2020-02-03 2020-05-03 community.helicalinsight.com, cpanel.helicalinsight.com, forum.helicalinsight.com, helicalinsight.com, helicalinsight.com.cp-in-11.webhostbox.net, mail.helicalinsight.com, mail.helicalinsight.com.cp-in-11.webhostbox.net, webdisk.helicalinsight.com, webmail.helicalinsight.com, www.community.helicalinsight.com, www.forum.helicalinsight.com, www.helicalinsight.com, www.helicalinsight.com.cp-in-11.webhostbox.net
13 entries
Let’s Encrypt Authority X3 2019-12-04 2020-03-03 community.helicalinsight.com, cpanel.helicalinsight.com, forum.helicalinsight.com, helicalinsight.com, helicalinsight.com.cp-in-11.webhostbox.net, mail.helicalinsight.com, mail.helicalinsight.com.cp-in-11.webhostbox.net, webdisk.helicalinsight.com, webmail.helicalinsight.com, www.community.helicalinsight.com, www.forum.helicalinsight.com, www.helicalinsight.com, www.helicalinsight.com.cp-in-11.webhostbox.net
13 entries

So we know your older hoster had a cPanel.

Now you have a new certificate from your new hoster.

Looks like your new hoster has an integrated solution, so the renew should work -> ask your hoster.

3 Likes

Thank you so much for the clear explanation. May be one last doubt which i have to clear is
Where can I find the below things at the time of renevation?
Private Keys (KEY)
CSR
CRT
CABUNDLE
Our New Hosting is on E2E

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I don’t know, ask your hoster.

If your hoster uses an own solution, only your hoster knows where these informations saved. Normally, customers don’t have access to these informations (and it’s not required).

3 Likes

Sure, I will contact my hoster and will try the steps which you have mentioned
Thank You so much

3 Likes

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