Hello Team,
My SSL certificate is going to get expire soon, I want to renew it how can that be done. Please help me with this.
Thank You
Shailaja
1 Like
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
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Thank you for the reply. I am very new to this concept. Could you please help me from where can I find all those details to fill?
I ran this command:
It produced this output:
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
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Ok, answer this question instead of these four (still answer the others):
How did you obtain and install the certificate that is about to expire?
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Hi @Shalaja
your domain name is required. May be there is already a renewed certificate, so there is no real problem.
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Our domain name is
From where you got to know already a renewed certificate?
We have sub-domain for which it is going to expire in 5 days. I want to renew for that. Below is the sub-domain
community.helicalinsight.com
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Our Hosting people installed it at the time of hosting. Now we have changed the hosting server.
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May be. But if you have changed your hoster:
- Your new hoster has the same support, then use that (or)
- You have to use an own client.
Then start with some basics:
And select a client to create a certificate.
If both isn't possible (and if it isn't possible to install a certificate because you don't have access), it may be impossible to use a Letsencrypt certificate.
So these missing informations are required.
PS: Now the check is ready - community.helicalinsight.com - Make your website better - DNS, redirects, mixed content, certificates
So we know your older hoster had a cPanel.
Now you have a new certificate from your new hoster.
Looks like your new hoster has an integrated solution, so the renew should work -> ask your hoster.
2 Likes
Thank you so much for the clear explanation. May be one last doubt which i have to clear is
Where can I find the below things at the time of renevation?
Private Keys (KEY)
CSR
CRT
CABUNDLE
Our New Hosting is on E2E
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I don't know, ask your hoster.
If your hoster uses an own solution, only your hoster knows where these informations saved. Normally, customers don't have access to these informations (and it's not required).
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Sure, I will contact my hoster and will try the steps which you have mentioned
Thank You so much
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