How to renew Expired SSL Certificate

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

Hi @jshaw2000

you have two certificates, which are inactive.;include_subdomains:false;;issuer_uid:4428624498008853827&lu=cert_search

How did you create these?

Perhaps your hoster has an integrated solution (cPanel, plesk or something else).

Or check the list of clients:

Hello and thank you for your quick reply. I had a Web-Designer set my website up and he previously created/installed the SSL certificates.

Problem is he has now gone off travelling and I am not too sure how to re-activate the expired SSL certificate.

I have access to the Cpanel on our hosting platform -

There is a documentation:

Check, if there is a SSL-Option with Letsencrypt. If not, perhaps you use one of the "pure online clients" to create a certificate.

Thank you.

I have checked and there is no SSL-Option with Letsencrypt.

How do I use one of the “pure online clients” to create a certificate? seems to be a popular one. Just click “Online tools” and “Start”, fill in the form and follow the instructions. Then consult the documentation @JuergenAuer linked above for installing the resulting certificate on your server. Remember, Let’s Encrypt certificates are valid for 90 days, so you’ll need to repeat this manual process to renew your certificate at least that frequently (best to renew early to leave some time to recover in case of problems).

At some point you might consider switching to a hosting provider that supports automated renewals.

Thank you very much for your help. I have got this far but not sure what to do next

Create a directory


(leading dot!)

Save the two files there. Test them with your browser.

If you see the content -> next step.

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I have added a section of videos on ZeroSSL this week to help with the understanding of the process. You can find videos in English, German, Spanish and Hindi/Urdu at the moment. If you believe you have videos that may help others, just send the links via the contact form.

There is also FAQ available (which should cover the most frequently asked questions), as well as the documentation for the Online client and the documentation for Downloadable clients.

I hope that helps.

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