Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
It's not an account like when you registered for this Community, with a website using a webserver. It's more of a technical account type which all occurs "under the radar" by the ACME client.