Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:- ?
It produced this output: ?
My web server is (include version): ?
The operating system my web server runs on is (include version): ?
My hosting provider, if applicable, is: certified hosting
I can login to a root shell on my machine (yes or no, or I don’t know): ?
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes
im new to learning how build websites. i followed the steps in my cpanel to receive and install a certificate.
It shows it’s enabled and active
but when i type in my url it shows not secure
my hosting provider help said i have to specifically type in () and it will show up.
I type that in and for a split second it shows secure with the lock but reverts back to showing not secure , yet it has https in front.
is there a step by step vid or page of steps i can read or watch to make sure i’ve done everything right.
Also when i got the certificate it says it only good till Nov. Is there a way to get a permanent certificate or do i have to update these all the time.
Appreciate any help