How should I solve this error?

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#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: superboy.co.in

I ran this command: install snapd, and sudo install --classic certbot

It produced this output:

error: cannot perform the following tasks:

  • Run configure hook of ā€œcertbotā€ snap if present (run hook ā€œconfigureā€: /var has ā€˜otherā€™ write 40777)

My web server is (include version):

The operating system my web server runs on is (include version): ubuntu 18.04

My hosting provider, if applicable, is: aws

I can login to a root shell on my machine (yes or no, or I donā€™t know): yes

Iā€™m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if youā€™re using Certbot):

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#2

Whatā€™s the mode of your /var directory?

stat var

It should be 0755.

If itā€™s 0777, snap is probably refusing to install anything because itā€™s a dangerous mode.

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#3

itā€™s in 0777
should I change it to the 0755?

#4

Yes, probably.

Do you remember why you changed it to 0777 to begin with?

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#5

I changed it to 0755 and certificate is installed but the https is not working

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#6

What command did you use to install the certificate?

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#7

Hi @saiteja

thatā€™s not your domain, that domain isnā€™t registered - https://check-your-website.server-daten.de/?q=superbly.co.in

Host Type IP-Address is auth. āˆ‘ Queries āˆ‘ Timeout
superbly.co.in Name Error yes 1 0
www.superbly.co.in Name Error yes 1 0
*.superbly.co.in A Name Error yes
AAAA Name Error yes
CNAME Name Error yes

No name server, no SOA.

So you canā€™t create a certificate with that domain name. First - you need a domain name.

Start there:

Then: Installation of a client is only the first step. You have to use that client = create a certificate.

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#9

That was a spelling mistake, it is superboy.co.in
I solved the error and installed the certificate now it is working
Thanks

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#10

Thanks for the help I solved my error
Now it is working
Thanks and cheers

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#11

Just as a general point, it is better if you use a more informative title on a post.

You could do with having a read of

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Dave

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