Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: baileygocode.com
It produced this output:
Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Detail: 2a02:4780:b:1267:0:3936:53f4:2: Invalid response from http://baileygocode.com/.well-known/acme-challenge/1ZfF0RqPygCU8kSAQz9UtwGz56oeX26jc8RqfVe4Tow: 404
Detail: 22.214.171.124: Invalid response from http://www.baileygocode.com/.well-known/acme-challenge/tplizgwLvonHEvxrvJLNSStpakSZg3YTxtbKWr5fagI: 404
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Some challenges have failed.
The log is attached.
letsencrypt.txt (26.3 KB)
My web server is (include version): LiteSpeed
The operating system my web server runs on is (include version): Ubuntu 22.04 64bit with Node.js, using a template provided by LiteSpeedTech that is documented here.
My hosting provider, if applicable, is: Hostinger
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): OpenLiteSpeed
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): certbot 2.7.4
Some extra info:
I have been hammering at this problem for two straight days, adjusting a million things to no avail. /usr/local/lsws/Example/html/.well-known/acme-challenge is the filepath we have been using when trying out a test file. When we try to access the test file via https://baileygocode.com/.well-known/acme-challenge/testFile.html it doesn't show the file, only some node code that's live on the server. If I remove that example litespeed code, all we get are 404s for the testfile.
We have checked there are no firewall rules
We have checked the domain points to the correct IP address for this server
We have tried killing all listeners and virtual hosts and trying the certbot
We also tried routing through the path var/www/html with the same results