Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
I tried to install SSL to the server who has my domain name and email.
I already have SSL for the hosting in another provider
It produced this output:
Error: Could not issue a Let’s Encrypt SSL/TLS certificate for brgaccountants.com .
Your domain in Plesk is hosted on the IP address(es): 220.127.116.11 , but the DNS challenge used another IP address: 18.104.22.168 .
Please check the actual DNS zone of your domain and make sure that the IP addresses in the DNS zone and for the hosting are the same.
Invalid response from https://acme-v01.api.letsencrypt.org/acme/authz/53k1RORIMR1rYZSFDrvT_eMvcDDMIXWEFAL_V2yc5U0.
Detail: Invalid response from http://brgaccountants.com/.well-known/acme-challenge/o-G-XC7jl4j_fhuU3QsEIgpqa-FSY1SKFh7GeX16Ixw: “<html>\r\n<head><title>404 Not Found</title></head>\r\n<body bgcolor=“white”>\r\n<center><h1>404 Not Found</h1></center>\r\n<hr><center>”
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
hosting–> tophost.gr domain name & email --> papaki.gr
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):