Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
Futurenetworking.com but i'm only trying to renew certs for support.futurenetworking.com as it is the only thing hosted on-prem
I ran this command:
"Request Certificate" in Certify SSL/TLS Certificat Management [Community Edition]
It produced this output:
Last part of the log:
2021-07-01 09:06:00.587 -07:00 [INF] (local check) URL is accessible. Check passed. HTTP OK
2021-07-01 09:06:00.587 -07:00 [INF] Requesting Validation: support.futurenetworking.com
2021-07-01 09:06:00.591 -07:00 [INF] Attempting Challenge Response Validation for Domain: support.futurenetworking.com
2021-07-01 09:06:00.591 -07:00 [INF] Registering and Validating support.futurenetworking.com
2021-07-01 09:06:00.591 -07:00 [INF] Checking automated challenge response for Domain: support.futurenetworking.com
2021-07-01 09:06:00.770 -07:00 [WRN] Challenge response validation still pending. Re-checking [10]..
2021-07-01 09:06:02.405 -07:00 [WRN] Challenge response validation still pending. Re-checking [9]..
2021-07-01 09:06:04.541 -07:00 [WRN] Challenge response validation still pending. Re-checking [8]..
2021-07-01 09:06:07.168 -07:00 [WRN] Challenge response validation still pending. Re-checking [7]..
2021-07-01 09:06:10.319 -07:00 [WRN] Challenge response validation still pending. Re-checking [6]..
2021-07-01 09:06:13.945 -07:00 [INF] Fetching http://support.futurenetworking.com/.well-known/acme-challenge/NaGaM-a1sLQWN169TT10RzMMNkQffWZlaxc6CSMIW48: Timeout during connect (likely firewall problem)
2021-07-01 09:06:14.824 -07:00 [INF] Validation of the required challenges did not complete successfully. Fetching http://support.futurenetworking.com/.well-known/acme-challenge/NaGaM-a1sLQWN169TT10RzMMNkQffWZlaxc6CSMIW48: Timeout during connect (likely firewall problem)
2021-07-01 09:06:14.824 -07:00 [INF] Validation of the required challenges did not complete successfully. Fetching http://support.futurenetworking.com/.well-known/acme-challenge/NaGaM-a1sLQWN169TT10RzMMNkQffWZlaxc6CSMIW48: Timeout during connect (likely firewall problem)
2021-07-01 09:06:14.824 -07:00 [INF] Validation of the required challenges did not complete successfully. Fetching http://support.futurenetworking.com/.well-known/acme-challenge/NaGaM-a1sLQWN169TT10RzMMNkQffWZlaxc6CSMIW48: Timeout during connect (likely firewall problem)
My web server is (include version):
IIS 8.5.9600.16384
The operating system my web server runs on is (include version):
Windows Server 2012 R2 v 6.2 build 9200
My hosting provider, if applicable, is:
Domain: Network Solutions
DNS: cloudflare
I can login to a root shell on my machine (yes or no, or I don't know):
na - windows server VM
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
na
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
Not using certbot