Help i can't download the cert


can someone help me reslove this issue :slight_smile:

Domain “” challenge3 failed. { “type”: “http-01”, “status”: “invalid”, “error”: { “type”: “urn:acme:error:unauthorized”, “detail”: “Invalid response from “\u003chtml\u003e\u003cbody\u003e\u003cscript type=“text/javascript” src=”/aes.js” \u003e\u003c/script\u003e\u003cscript\u003efunction toNumbers(d){var e=[];d.replace(/(…)/g,func"", “status”: 403 }, “uri”: “”, “token”: “xxd7agat3eSzmEvpGoNRWaPjGRQllfAx7igST_2xpqI”, “keyAuthorization”: “xxd7agat3eSzmEvpGoNRWaPjGRQllfAx7igST_2xpqI.cDzCiVnlYgykkPBtBPkdmJUVEZAtkN8qRkLmKSlwEDY”, “validationRecord”: [ { “url”: “”, “hostname”: “”, “port”: “80”, “addressesResolved”: [ “” ], “addressUsed”: “” } ] }

i used

i can access the link but i cannot download th cert

What’s your domain name ?

I’m assuming it’s not “”. - for random reasons (like you left it in part of your response but deleted it from most) lets assume it’s something like

The error looks to be that Let’s Encrypt can’t reach to validate your domain. I’m guessing this is the token file that sslforfree asked you to upload to your site ? Once you had uploaded it, did you check if it was working ?

For me your domain gives a “HTTP/1.1 403 Forbidden” error, even on the domain itself. I’m assuming you are blocking access to everything other than your own IP for testing ( or something like that ) - hence Let’s Encrypt can not reach your domain to verify it.

thanks you serverco for your reply

yes my domain name is

and the files are uploaded and access them from the link given by to verify my domain ownership and got the characters but when i press the button download your certificate it gave the error below

Do you have any IP blocking ? The error is that Let’s Encrypt can’t validate your domain - and get’s a 403 error.

  "error": {
    "type": "urn:acme:error:unauthorized",
    "detail": "Invalid response from \"\u003chtml\u003e\u003cbody\u003e\u003cscript type=\"text/javascript\" src=\"/aes.js\" \u003e\u003c/script\u003e\u003cscript\u003efunction toNumbers(d){var e=[];d.replace(/(..)/g,func\"",
    "status": 403

I also get a 403 error trying to get to your domain.

IP blocking i don’t know about that

how can i resolve that ???

I’d start by checking your access logs for attempts to reach .well-known/acme-challenge/xxd7agat3eSzmEvpGoNRWaPjGRQllfAx7igST_2xpqI and see why they were blocked.

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Ok .. where can i find the logs file

YOu don’t provide any information about your operating system or webserver. The 403 error earlier suggeted nginx so I’ll guess /var/log/nginx

It’s just a web-hosting service not a server i think i can’t access this directory: /var/log/nginx

The logs for your domain will often be in your account ( perhaps in the logs directory at your top level directory )

i guess error logs ???

It may be in the error logs, yes. Alternatively there may be information in the normal access log - it depends how things are set up on your shared hosting.

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