HELP certbot-auto does't work any more

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:
www.kairossoft.com.gt
I ran this command:
./certbot-auto renew
It produced this output:
./certbot _auto-auto erenew
Bootstrapping dependencies for Debian-based OSesā€¦ (you can skip this with --no-bootstrap)
0% [Working]
Ign /mirrors.linode.com wheezy Release.gpg
Err ftp ftp.us.debian.org wheezy/non-free amd64 Packages
Unable to fetch file, server said 'Failed to open file. ā€™ [IP: 2600:3402:200:227::2 21]
100% [Working] 1,375 B/s 0s
W: Failed to fetch /mirrors.linode.com/debian/dists/wheezy/main/source/Sources 404 Not Found [IP: 2600:3c02:1::42e4:3f76 80]
W: Failed to fetch /mirrors.linode.com/debian/dists/wheezy/main/binary-amd64/Packages 404 Not Found [IP: 2600:3c02:1::42e4:3f76 80]
W: Failed to fetch /mirrors.linode.com/debian/dists/wheezy-updates/main/source/Sources 404 Not Found [IP: 2600:3c02:1::42e4:3f76 80]
W: Failed to fetch /mirrors.linode.com/debian/dists/wheezy-updates/main/binary-amd64/Packages 404 Not Found [IP: 2600:3c02:1::42e4:3f76 80]
W: Failed to fetch /security.debian.org/dists/wheezy/updates/main/source/Sources 404 Not Found [IP: 2a04:4e42:e::204 80]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy/deb/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā€™ [IP: 2600:3402:200:227::2 21]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy//security.debian.org//binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā€™ [IP: 2600:3402:200:227::2 21]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy/wheezy/updates/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā€™ [IP: 2600:3402:200:227::2 21]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy//volatile.debian.org/debian-volatile/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā€™ [IP: 2600:3402:200:227::2 21]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy/wheezy/volatile/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā€™ [IP: 2600:3402:200:227::2 21]
W: Failed to fetch /security.debian.org/dists/wheezy/updates/main/binary-amd64/Packages 404 Not Found [IP: 2a04:4e42:e::204 80]
W: Failed to fetch /http.debian.net/debian/dists/wheezy-backports/main/binary-amd64/Packages 404 Not Found [IP: 2a04:4e42:e::204 80]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy/non-free/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā€™ [IP: 2600:3402:200:227::2 21]
E: Some index files failed to download. They have been ignored, or old ones used instead.
apt-get update hit problems but continuing anywayā€¦
Reading package listsā€¦ 0%
Reading package listsā€¦ 100%
Reading package listsā€¦ Done
Building dependency treeā€¦ 0%
Building dependency treeā€¦ 0%
Building dependency treeā€¦ 50%
Building dependency treeā€¦ 50%
Building dependency tree
Reading state informationā€¦ 0%
Reading state informationā€¦ 0%
Reading state informationā€¦ Done
gcc is already the newest version.
python is already the newest version.
python-dev is already the newest version.
python-virtualenv is already the newest version.
ca-certificates is already the newest version.
libffi-dev is already the newest version.
libssl-dev is already the newest version.
openssl is already the newest version.
augeas-lenses is already the newest version.
libaugeas0 is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
10 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up python3.2-minimal (3.2.3-7+deb7u1) ā€¦

Empty sitecustomize.py to avoid a dangling symlink

Traceback (most recent call last):
File ā€œ/usr/lib/python3.2/py_compile.pyā€, line 187, in
sys.exit(main())
File ā€œ/usr/lib/python3.2/py_compile.pyā€, line 179, in main
compile(filename, doraise=True)
File ā€œ/usr/lib/python3.2/py_compile.pyā€, line 111, in compile
with tokenize.open(file) as f:
File ā€œ/usr/lib/python3.2/tokenize.pyā€, line 346, in open
buffer = builtins.open(filename, ā€˜rbā€™)
IOError: [Errno 2] No such file or directory: ā€˜/usr/lib/python3.2/sitecustomize.pyā€™
dpkg: error processing python3.2-minimal (ā€“configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of python3.2:
python3.2 depends on python3.2-minimal (= 3.2.3-7+deb7u1); however:
Package python3.2-minimal is not configured yet.
dpkg: error processing python3.2 (ā€“configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of libpython3.2:
libpython3.2 depends on python3.2 (= 3.2.3-7+deb7u1); however:
Package python3.2 is not configured yet.
dpkg: error processing libpython3.2 (ā€“configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-minimal:
python3-minimal depends on python3.2-minimal (>= 3.2.3); however:
Package python3.2-minimal is not configured yet.
dpkg: error processing python3-minimal (ā€“configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3:
python3 depends on python3.2 (>= 3.2.3); however:
Package python3.2 is not configured yet.
python3 depends on python3-minimal (= 3.2.3-6); however:
Package python3-minimal is not configured yet.
dpkg: error processing python3 (ā€“configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3.2-dev:
python3.2-dev depends on python3.2 (= 3.2.3-7+deb7u1); however:
Package python3.2 is not configured yet.
python3.2-dev depends on libpython3.2 (= 3.2.3-7+deb7u1); however:
Package libpython3.2 is not configured yet.
dpkg: error processing python3.2-dev (ā€“configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-dev:
python3-dev depends on python3 (= 3.2.3-6); however:
Package python3 is not configured yet.
python3-dev depends on python3.2-dev (>= 3.2.3); however:
Package python3.2-dev is not configured yet.
dpkg: error processing python3-dev (ā€“configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-pkg-resources:
python3-pkg-resources depends on python3 (>= 3.1.2-8~); however:
Package python3 is not configured yet.
dpkg: error processing python3-pkg-resources (ā€“configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-setuptools:
python3-setuptools depends on python3 (>= 3.1.2-8~); however:
Package python3 is not configured yet.
python3-setuptools depends on python3-pkg-resources (= 0.6.24-1); however:
Package python3-pkg-resources is not configured yet.
dpkg: error processing python3-setuptools (ā€“configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-pip:
python3-pip depends on python3 (>= 3.2); however:
Package python3 is not configured yet.
python3-pip depends on python3.2; however:
Package python3.2 is not configured yet.
python3-pip depends on python3-pkg-resources; however:
Package python3-pkg-resources is not configured yet.
python3-pip depends on python3-setuptools; however:
Package python3-setuptools is not configured yet.
dpkg: error processing python3-pip (ā€“configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
python3.2-minimal
python3.2
libpython3.2
python3-minimal
python3
python3.2-dev
python3-dev
python3-pkg-resources
python3-setuptools
python3-pip
E: Sub-process /usr/bin/dpkg returned an error code (1)
root@debian:~/letsencrypt#
My web server is (include version):
Apache 2.2
The operating system my web server runs on is (include version):
Debian 7
My hosting provider, if applicable, is:
linode
I can login to a root shell on my machine (yes or no, or I donā€™t know):
yes
Iā€™m using a control panel to manage my site (no, or provide the name and version of the control panel):
no, Iā€™m ussing SSH
The version of my client is (e.g. output of certbot --version or certbot-auto --version if youā€™re using Certbot): Can not determine, but I download a new version today from https://certbot.eff.org/

Hi @lanavasgt,

Debian Wheezy is now unsupported by Debian and is no longer receiving security updates:

https://wiki.debian.org/DebianWheezy

Weā€™ve decided not to spend effort on getting certbot-auto to keep working on operating systems that no longer receive updates from the upstream OS developer. So, you can update to a newer Debian release, or use a different Letā€™s Encrypt client with fewer dependencies.

2 Likes

If you scroll down to the bottom of schoenā€™s link, it shows you the mirror to change your /etc/apt/sources.list (and possibly /etc/apt/sources.list.d/) settings to use, now that the repositories have been removed from the normal mirrors.

But certbot-auto will still fail for other reasons.

2 Likes

Thank you for promptly answer.

Thank you for your sugestion will try that. If not I thinking to upgrade from 7 to 8 then 9

kindly regards.

Luis

1 Like

Thank you schoen, I already update to the 8.11 version and still receiving the same error

root@debian:~/letsencrypt# cat /etc/debian_version
8.11
root@debian:~/letsencrypt# ./certbot-auto
Bootstrapping dependencies for Debian-based OSesā€¦ (you can skip this with --no-bootstrap)
Ign http://mirrors.linode.com jessie InRelease
Hit http://mirrors.linode.com jessie-updates InRelease
Hit http://mirrors.linode.com jessie Release.gpg
Hit http://mirrors.linode.com jessie Release
Ign http://ftp.us.debian.org jessie InRelease
Hit http://ftp.us.debian.org jessie Release.gpg
Hit http://ftp.us.debian.org jessie Release
Ign http://ftp.ca.debian.org jessie InRelease
Get:1 http://security.debian.org jessie/updates InRelease [44.9 kB]
E: The method driver /usr/lib/apt/methods/https could not be found.
N: Is the package apt-transport-https installed?
apt-get update hit problems but continuing anywayā€¦
Reading package listsā€¦ Done
Building dependency tree
Reading state informationā€¦ Done
augeas-lenses is already the newest version.
libaugeas0 is already the newest version.
ca-certificates is already the newest version.
libffi-dev is already the newest version.
libssl-dev is already the newest version.
openssl is already the newest version.
gcc is already the newest version.
python is already the newest version.
python-dev is already the newest version.
python-virtualenv is already the newest version.
virtualenv is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
5 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n]

Thank you

Luis

What happens if you say ā€œyesā€ at that prompt?

Thank you for your prompt reply.

Yes I already do it but have the same problem as the first time

Luis

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