Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
www.kairossoft.com.gt
I ran this command:
./certbot-auto renew
It produced this output:
./certbot _auto-auto erenew
Bootstrapping dependencies for Debian-based OSesā¦ (you can skip this with --no-bootstrap)
0% [Working]
Ign /mirrors.linode.com wheezy Release.gpg
Err ftp ftp.us.debian.org wheezy/non-free amd64 Packages
Unable to fetch file, server said 'Failed to open file. ā [IP: 2600:3402:200:227::2 21]
100% [Working] 1,375 B/s 0s
W: Failed to fetch /mirrors.linode.com/debian/dists/wheezy/main/source/Sources 404 Not Found [IP: 2600:3c02:1::42e4:3f76 80]
W: Failed to fetch /mirrors.linode.com/debian/dists/wheezy/main/binary-amd64/Packages 404 Not Found [IP: 2600:3c02:1::42e4:3f76 80]
W: Failed to fetch /mirrors.linode.com/debian/dists/wheezy-updates/main/source/Sources 404 Not Found [IP: 2600:3c02:1::42e4:3f76 80]
W: Failed to fetch /mirrors.linode.com/debian/dists/wheezy-updates/main/binary-amd64/Packages 404 Not Found [IP: 2600:3c02:1::42e4:3f76 80]
W: Failed to fetch /security.debian.org/dists/wheezy/updates/main/source/Sources 404 Not Found [IP: 2a04:4e42:e::204 80]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy/deb/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā [IP: 2600:3402:200:227::2 21]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy//security.debian.org//binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā [IP: 2600:3402:200:227::2 21]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy/wheezy/updates/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā [IP: 2600:3402:200:227::2 21]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy//volatile.debian.org/debian-volatile/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā [IP: 2600:3402:200:227::2 21]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy/wheezy/volatile/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā [IP: 2600:3402:200:227::2 21]
W: Failed to fetch /security.debian.org/dists/wheezy/updates/main/binary-amd64/Packages 404 Not Found [IP: 2a04:4e42:e::204 80]
W: Failed to fetch /http.debian.net/debian/dists/wheezy-backports/main/binary-amd64/Packages 404 Not Found [IP: 2a04:4e42:e::204 80]
W: Failed to fetch ftp ftp.us.debian.org/debian/dists/wheezy/non-free/binary-amd64/Packages Unable to fetch file, server said 'Failed to open file. ā [IP: 2600:3402:200:227::2 21]
E: Some index files failed to download. They have been ignored, or old ones used instead.
apt-get update hit problems but continuing anywayā¦
Reading package listsā¦ 0%
Reading package listsā¦ 100%
Reading package listsā¦ Done
Building dependency treeā¦ 0%
Building dependency treeā¦ 0%
Building dependency treeā¦ 50%
Building dependency treeā¦ 50%
Building dependency tree
Reading state informationā¦ 0%
Reading state informationā¦ 0%
Reading state informationā¦ Done
gcc is already the newest version.
python is already the newest version.
python-dev is already the newest version.
python-virtualenv is already the newest version.
ca-certificates is already the newest version.
libffi-dev is already the newest version.
libssl-dev is already the newest version.
openssl is already the newest version.
augeas-lenses is already the newest version.
libaugeas0 is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
10 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up python3.2-minimal (3.2.3-7+deb7u1) ā¦
Empty sitecustomize.py to avoid a dangling symlink
Traceback (most recent call last):
File ā/usr/lib/python3.2/py_compile.pyā, line 187, in
sys.exit(main())
File ā/usr/lib/python3.2/py_compile.pyā, line 179, in main
compile(filename, doraise=True)
File ā/usr/lib/python3.2/py_compile.pyā, line 111, in compile
with tokenize.open(file) as f:
File ā/usr/lib/python3.2/tokenize.pyā, line 346, in open
buffer = builtins.open(filename, ārbā)
IOError: [Errno 2] No such file or directory: ā/usr/lib/python3.2/sitecustomize.pyā
dpkg: error processing python3.2-minimal (āconfigure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of python3.2:
python3.2 depends on python3.2-minimal (= 3.2.3-7+deb7u1); however:
Package python3.2-minimal is not configured yet.
dpkg: error processing python3.2 (āconfigure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of libpython3.2:
libpython3.2 depends on python3.2 (= 3.2.3-7+deb7u1); however:
Package python3.2 is not configured yet.
dpkg: error processing libpython3.2 (āconfigure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-minimal:
python3-minimal depends on python3.2-minimal (>= 3.2.3); however:
Package python3.2-minimal is not configured yet.
dpkg: error processing python3-minimal (āconfigure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3:
python3 depends on python3.2 (>= 3.2.3); however:
Package python3.2 is not configured yet.
python3 depends on python3-minimal (= 3.2.3-6); however:
Package python3-minimal is not configured yet.
dpkg: error processing python3 (āconfigure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3.2-dev:
python3.2-dev depends on python3.2 (= 3.2.3-7+deb7u1); however:
Package python3.2 is not configured yet.
python3.2-dev depends on libpython3.2 (= 3.2.3-7+deb7u1); however:
Package libpython3.2 is not configured yet.
dpkg: error processing python3.2-dev (āconfigure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-dev:
python3-dev depends on python3 (= 3.2.3-6); however:
Package python3 is not configured yet.
python3-dev depends on python3.2-dev (>= 3.2.3); however:
Package python3.2-dev is not configured yet.
dpkg: error processing python3-dev (āconfigure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-pkg-resources:
python3-pkg-resources depends on python3 (>= 3.1.2-8~); however:
Package python3 is not configured yet.
dpkg: error processing python3-pkg-resources (āconfigure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-setuptools:
python3-setuptools depends on python3 (>= 3.1.2-8~); however:
Package python3 is not configured yet.
python3-setuptools depends on python3-pkg-resources (= 0.6.24-1); however:
Package python3-pkg-resources is not configured yet.
dpkg: error processing python3-setuptools (āconfigure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-pip:
python3-pip depends on python3 (>= 3.2); however:
Package python3 is not configured yet.
python3-pip depends on python3.2; however:
Package python3.2 is not configured yet.
python3-pip depends on python3-pkg-resources; however:
Package python3-pkg-resources is not configured yet.
python3-pip depends on python3-setuptools; however:
Package python3-setuptools is not configured yet.
dpkg: error processing python3-pip (āconfigure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
python3.2-minimal
python3.2
libpython3.2
python3-minimal
python3
python3.2-dev
python3-dev
python3-pkg-resources
python3-setuptools
python3-pip
E: Sub-process /usr/bin/dpkg returned an error code (1)
root@debian:~/letsencrypt#
My web server is (include version):
Apache 2.2
The operating system my web server runs on is (include version):
Debian 7
My hosting provider, if applicable, is:
linode
I can login to a root shell on my machine (yes or no, or I donāt know):
yes
Iām using a control panel to manage my site (no, or provide the name and version of the control panel):
no, Iām ussing SSH
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if youāre using Certbot): Can not determine, but I download a new version today from https://certbot.eff.org/