Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: bentopdf.duckdns.org
I ran this command (in the container): certbot certonly --config /etc/letsencrypt.ini --work-dir /tmp/letsencrypt-lib --logs-dir /data/logs --cert-name npm-5 --agree-tos --authenticator webroot -m jrdurham9@gmail.com --preferred-challenges http --domains bentopdf.duckdns.org
It produced this output: Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Identifier: bentopdf.duckdns.org
Type: connection
Detail: 172.127.133.86: Fetching http://bentopdf.duckdns.org/.well-known/acme-challenge/5nzcNujS0wkzq14FdQv2jNUn2S-yoQwTtFPVqwRx8to: Timeout during connect (likely firewall problem)
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /data/logs/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version): QNAP TS-464
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 5.3.1