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Is there a question, or a specific LE related problem, in there that I missed?
All I see is the title “Getting a certificate for the first time”
…
So congrats!?! You’ve decided on getting a certificate and this is your first time. “I’ll alert the media.”
-Hobson [Arthur (1981 film)]
That said, the site already responds to HTTPS.
So you may need to review those settings - or if it is on a shared hosting environment, you may need to speak with your hosting provider directly on how to secure your web site within their system.
That is HTTPS.
That is (already being) done by whomever runs that server.
You need to speak with your…
Wait… I think I’m repeating myself.
Go back and read my post.
I run the site… I can install a cert through the cPanel UI. I got from the get started doc’s that I can get a cert from LE but I would have to install it manually. What am I missing?
If you have cPanel, don’t use LE (use only cPanel for certs).
Mixing them will only create WORLD CHAOS - oh wait, that’s already happening.
You may have to update cPanel to support LE certs (properly) natively; but that is the right way to go.