Fixing Windows installs that don't receive updates to their trusted roots

Hi @rmbolger
The issue that I've posted is reported by our end-users. We have noticed that they are using normal WIndows (not corporate-managed). In most of their devices, even their Windows Update is not reporting any updates to be installed. Are there any configuration things that we can ask them to check or is there any program that they can run to fix this?

Or is manually downloading the copy and installing it the only process?

Please suggest us a standard process that we can suggest to our end-users with this type of issue.
Our end-users do not have much knowledge in this area.

Thanks

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