Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: I cannot publicly disclose
I ran this command: sudo certbot renew --dry-run
The previous command to create the cert was:
sudo certbot certonly --manual --manual-auth-hook /etc/letsencrypt/acme-dns-auth.py --preferred-challenges dns --debug-challenges -d <string_removed>
It produced this output:
root:~# sudo certbot renew --dry-run
Saving debug log to /var/log/letsencrypt/letsencrypt.log
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Processing /etc/letsencrypt/renewal/<hostname_removed>.conf
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Simulating renewal of an existing certificate for <hostname_removed>
Certbot failed to authenticate some domains (authenticator: manual). The Certificate Authority reported these problems:
Domain: <hostname_removed>
Type: unauthorized
Detail: Incorrect TXT record "<string_removed>" found at _acme-challenge.<hostname_removed>
Hint: The Certificate Authority failed to verify the DNS TXT records created by the --manual-auth-hook. Ensure that this hook is functioning correctly and that it waits a sufficient duration of time for DNS propagation. Refer to "certbot --help manual" and the Certbot User Guide.
Failed to renew certificate <hostname_removed> with error: Some challenges have failed.
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All simulated renewals failed. The following certificates could not be renewed:
/etc/letsencrypt/live/<hostname_removed>/fullchain.pem (failure)
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1 renew failure(s), 0 parse failure(s)
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
I did check my DNS entries and see there is a CNAME record for <hostname_removed> to <subdomain_removed>.auth.acme-dns.io.
Cloudflare is the DNS provider and the CNAME entry is set to DNS only.
My web server is (include version): nginx/1.24.0
The operating system my web server runs on is (include version): Ubuntu 24.04.3 LTS
My hosting provider, if applicable, is: Standard VM
I can login to a root shell on my machine (yes or no, or I don't know): Yes, I have root
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No control panel
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 4.2.0