Failed to create order with no further information

letsencrypt-win-simple httpsacme-v01.api.letsencrypt.org running successfully until January 08.

Now I get errors. As I read the API 01 is going to be deprecated I just installed the new wacs.exe Letscrypt v2.1.14.996.

I imported the old certificate settings.
And now the renew still fails.

The details just show:

1: 03.03.2021 09:21:39 - Error - Imported
2: 03.03.2021 09:24:13 - Error - Unable to create order
3: 03.03.2021 09:31:09 - Error - Unable to create order
4: 03.03.2021 09:31:25 - Error - Unable to create order

Any idea? Any hint?

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Hi @xMRi

please answer all of the following questions.


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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Windows Server 2012, Exchange, IIS
Domain exchange.grutzeck.de

No clue why. After the third retry it worked.

Changed nothing.
1: 03.03.2021 09:21:39 - Error - Imported
2: 03.03.2021 09:24:13 - Error - Unable to create order
3: 03.03.2021 09:31:09 - Error - Unable to create order
4: 03.03.2021 09:31:25 - Error - Unable to create order
5: 03.03.2021 09:57:35 - Error - Unable to create order
6: 03.03.2021 09:58:06 - Success - Thumbprint A40DEF8B9DBE087AF3709ED979E6BC672
EC773AC

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Yep, there is a valid and new Letsencrypt-certificate :+1:

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