My domain is: secure.2lbin.com (+39 other separate domains)
I ran this command: I'm using win-acme for a Windows server. I'm not sure what commands it runs.
It produced this output: Failed to create order (it provided no further details)
My web server is (include version): IIS 8.5
The operating system my web server runs on is (include version): Windows Server 2012 R2
My hosting provider, if applicable, is: I am the hosting provider
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): N/A
Our servers are set up in such a way that a certificate renewal failure emails our support system to inform us what domain failed to renew. I got into the server via RDP to check. Win-Acme simply said "Failed to create order." I didn't think much of it so I just tried to tell win-acme to rerun the certificate. Same thing happened. I tried it on another domain that was due for renewal and it gave me the same error.
Failed to create order
This is frustrating because normally the errors tell me why they occurred. This error isn't giving me any details as in to what caused it or why. I'm not sure where to begin looking for log files (if any exist). I'd like to get this solved as quickly as possible before more domains begin to have this problem.
Any help that can be provided is much appreciated!