Failed to configure HTTPS server

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1

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My domain is: node3.vortexhosting.store

I ran this command: sudo wings

It produced this output:
FATAL: [May 20 15:28:52.795] failed to configure HTTPS server auto_tls=false error=open /etc/letsencrypt/live/node3.vortexhosting.store/fullchain.pem: no such file or directory

Stacktrace:
open /etc/letsencrypt/live/node3.vortexhosting.store/fullchain.pem: no such file or directory
github.com/pterodactyl/wings/cmd.rootCmdRun
github.com/pterodactyl/wings/cmd/root.go:369
github.com/spf13/cobra.(*Command).execute
github.com/spf13/cobra@v1.8.0/command.go:987
github.com/spf13/cobra.(*Command).ExecuteC
github.com/spf13/cobra@v1.8.0/command.go:1115
github.com/spf13/cobra.(*Command).Execute
github.com/spf13/cobra@v1.8.0/command.go:1039
github.com/pterodactyl/wings/cmd.Execute
github.com/pterodactyl/wings/cmd/root.go:71
main.main
github.com/pterodactyl/wings/wings.go:17
runtime.main
runtime/proc.go:267
runtime.goexit
runtime/asm_amd64.s:1650

My web server is (include version): ngnix

The operating system my web server runs on is (include version): unbatno 22.04

My hosting provider, if applicable, is: self host

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):2.9.0

2

Hello @Aj-Stark, welcome! :slight_smile:

The HTTP-01 challenge requires access to Port 80.

I see this using curl from the Portland, Oregon, USA metro area

$ nmap -Pn -p80,443 node3.vortexhosting.store
Starting Nmap 7.94SVN ( https://nmap.org ) at 2025-05-20 18:50 UTC
Nmap scan report for node3.vortexhosting.store (216.234.197.133)
Host is up.
rDNS record for 216.234.197.133: customer.ashnvax2.pop.starlinkisp.net

PORT    STATE    SERVICE
80/tcp  filtered http
443/tcp filtered https

Nmap done: 1 IP address (1 host up) scanned in 3.13 seconds

And from around the world is seeing "Connection timed out"
here Permanent link to this check report

Most likely a firewall blocking access.

Please show the output of sudo certbot certificates.

2 Likes
3

here is what i got in shell

root@panel:~# sudo certbot certificates
Saving debug log to /var/log/letsencrypt/letsencrypt.log

No certificates found.

root@panel:~#

4

What happened to this certificate? Why does your server configuration reference a file that does not exist (and probably never did)

1 Like
5

im not sure what its trying to do that it may be a easy install pterdactyl thing

6

Maybe try asking on a pterdactyl forum? Someone else here may know but I am not familiar with that.

You might try searching this forum too. But, asking directly on their forum probably best.

2 Likes
7

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