Failed to Apply SSL to Subdomain

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21

apport is Ubuntu’s crash reporter. It is not OK. Servers shouldn’t really even have apport installed.

Just looking at top, it’s possible that Apache is fine but just totally starved of the ability to process HTTP requests.

22

The output of the command of ss -tlnp | grep ":80"

LISTEN   43        128                       *:80                     *:*        users:(("apache2",pid=973,fd=4))

I shown you the output of /etc/apache2/sites-available/wispri.conf

<VirtualHost *:80>
    ServerName dev.wispri.com
    ServerAlias dev.wispri.com
    DocumentRoot /var/www/wispri/public
    <Directory /var/www/wispri/public>
        Options Indexes FollowSymLinks
        AllowOverride All
        Require all granted
    </Directory>
    ErrorLog ${APACHE_LOG_DIR}/error.log
    CustomLog ${APACHE_LOG_DIR}/access.log combined
</VirtualHost>
23

Try

killall apport || apt -y install psmisc && killall apport
24

What can I do if it is not normal?

25

Sorry, yes (multi-tasking with weak old single thread - lol)

26

This is the output

apport: no process found
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package killall
27

First try:
service apport stop

28

I’d also check in /var/log/apache2/error.log that it isn’t apache2 processes crashing, causing the mass of apport instances.

It’d explain why the connection just hangs, too.

29

So…
restart apache…
restart apport…
…
restart the whole box?

I would:
remove apport if not used
apt remove apport
update system
apt update && apt upgrade

retest from outside network (Internet)
retest from inside (local network or same IP)

30

This is frequently super-bad news although I haven't looked closely enough to see whether it's part of the problem in your specific case. The _default_ VirtualHost in default-ssl.conf often causes other VirtualHosts with specific certificates to be ignored entirely. We're trying to look into why this problem appears to have possibly become more common recently, but this could potentially be a part of your problem (please accept my apologies if it's irrelevant in this instance).

1 Like
31

Hi @schoen

Is this the main reason that cause the SSL failed to install?

32

apport is the root cause that causes SSL failed to install?

33

We are uncertain.
It may be the cause - but indirectly.
The real cause seems to be that the web service just can’t process http requests.
Which may be caused by zero CPU access.
Since the apport is taking it all.

But there may be other problems…

34

Do I need to create a directory .well-known/acme-challenge/0vxPAcGvyqPe30AcsiIDiyS8ceHD_UK46asvMmJrieM in order for ssl to install?

35

Has the error message changed?
What does the LE logs show?

36

I can’t try it right now.
I hit the limit.

37

While you're stuck waiting for the failed authorizations, can you please check:

Is anything at all in that file?

38

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