Failed Renew Certificate Error getting validation data

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My domain is: pits-api.primatac.co.id

I ran this command: certbot renew

It produced this output:
Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
Domain: pits-api.primatc.co.id
Type: connection
Detail: 103.178.152.171: Fetching http://pits-api.primatc.co.id/.well-known/acme-challenge/AKZvo_Id0zYaehMRamif7DoTI61cT1tWxRUmaItK1j8: Error getting validation data

My web server is (include version):
Server version: Apache/2.4.6 (CentOS)
Server built: May 30 2023 14:01:11

The operating system my web server runs on is (include version): CentOS7

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
certbot 2.10.0

Hello @elfaqr, welcome to the Let's Encrypt community. :slightly_smiling_face:

Those 2 do not match. What is the proper string for the domain name in question please.

3 Likes

oh sorry, the name is primatc.co.id

2 Likes

Hi @elfaqr,

I suspect you have some geo blocking going from this Permanent link to this check report

Please read these:

2 Likes

oke, I'll check them.

1 Like