Failed authorization procedure


#1

Hello.

My domain is: www.importadorafullcar.com

I ran this command: certbot --apache -d importadorafullcar.com -d www.importadorafullcar.com

It produced this output:
Failed authorization procedure. www.importadorafullcar.com (http-01): urn:ietf:params:acme:error:unknownHost :: The server could not resolve a domain name :: No valid IP addresses found for www.importadorafullcar.com, importadorafullcar.com (http-01): urn:ietf:params:acme:error:dns :: DNS problem: SERVFAIL looking up A for importadorafullcar.com

IMPORTANT NOTES:

  • The following errors were reported by the server:

    Domain: importadorafullcar.com
    Type: None
    Detail: DNS problem: SERVFAIL looking up A for
    importadorafullcar.com

  • The following errors were reported by the server:

    Domain: www.importadorafullcar.com
    Type: unknownHost
    Detail: No valid IP addresses found for www.importadorafullcar.com

    To fix these errors, please make sure that your domain name was
    entered correctly and the DNS A/AAAA record(s) for that domain
    contain(s) the right IP address.

My web server is (include version): Apache2

The operating system my web server runs on is (include version): Ubuntu 14 04

My hosting provider, if applicable, is: Digitalocean

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No


#2

You’ve setup your domain to use DigitalOcean’s nameservers, but you haven’t actually created your DNS zone within DigitalOcean.

You’ve skipped the most important bit where you actually point your domain at your droplet.

Follow the docs: https://www.digitalocean.com/docs/networking/dns/quickstart/


#3

Now there’s a importadorafullcar.com. zone and a www.importadorafullcar.com. zone – and www.importadorafullcar.com. doesn’t have an A record.

You can/should get rid of the www.importadorafullcar.com. zone and add any necessary records – like a www A record – to the importadorafullcar.com. zone.


#4

thanks, with this it was solved