Failed authorization procedure. www.hotelivate.com (tls-sni-01)

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1

Hi,

Any idea why the domain authorization keeps failing on my nginx server. It has two domains currently I need only this one to be https.

> sudo certbot certonly --nginx -d hotelivate.com -d www.hotelivate.com

Saving debug log to /var/log/letsencrypt/letsencrypt.log
Obtaining a new certificate
Performing the following challenges:
tls-sni-01 challenge for hotelivate.com
tls-sni-01 challenge for www.hotelivate.com
Waiting for verification...
Cleaning up challenges
Failed authorization procedure. www.hotelivate.com (tls-sni-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Timeout, hotelivate.com (tls-sni-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Timeout

IMPORTANT NOTES:
 - The following errors were reported by the server:

   Domain: www.hotelivate.com
   Type:   connection
   Detail: Timeout

   Domain: hotelivate.com
   Type:   connection
   Detail: Timeout

   To fix these errors, please make sure that your domain name was
   entered correctly and the DNS A/AAAA record(s) for that domain
   contain(s) the right IP address. Additionally, please check that
   your computer has a publicly routable IP address and that no
   firewalls are preventing the server from communicating with the
   client. If you're using the webroot plugin, you should also verify
   that you are serving files from the webroot path you provided.
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review this as i believe you are having the same issue as another user

try certbot --nginx -d hotelivate.com -d www.hotelivate.com

Andrei

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