Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: dashboard.krinkleapps.com
I ran this command:
sudo certbot certonly
–webroot --webroot-path “/usr/share/nginx/html/”
–keep-until-expiring
-n
–agree-tos
-m it@mobileepiphany.com
–eff-email
-d dashboard.krinkleapps.com
It produced this output:
Cert is due for renewal, auto-renewing…
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for dashboard.krinkleapps.com
Using the webroot path /usr/share/nginx/html for all unmatched domains.
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. dashboard.krinkleapps.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from https://dashboard.krinkleapps.com/login [34.239.63.14]: "\n<html lang=“en”>\n\n\n <meta charset=“utf-8”>\n <meta http-equiv=“X-UA-Compatible” content=“IE=edge,chrome=1”
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: dashboard.krinkleapps.com
<meta http-equiv=\"X-UA-Compatible\" content=\"IE=edge,chrome=1"
Type: unauthorized
Detail: Invalid response from
https://dashboard.krinkleapps.com/login [34.239.63.14]: "\n<html lang=“en”>\n\n\n <meta charset=“utf-8”>\n
My web server is (include version): nginx/1.14.0 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 18.04.3 LTS (GNU/Linux 4.15.0-1045-aws x86_64)
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): certbot 0.31.0