Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: gilbanemotorsports.com and I manage the website using wordpress
I ran this command:? Trying to obtain a new SSL certificate b/c current one expired - the company that created our website is not responding to help obtain a new SSL certificate
It produced this output:
My web server is (include version): Apache
The operating system my web server runs on is (include version): - not sure how to get this info
My hosting provider, if applicable, is: Unified Layer
I can login to a root shell on my machine (yes or no, or I don't know): I don't know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):?
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):?