Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: keshacademy.com
I ran this command:
It produced this output:
My web server is (include version): Apache
The operating system my web server runs on is (include version): Linux
My hosting provider, if applicable, is: LCN
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
Hi we had a Lets Encrypt certificate that expired on Feb 2022. Whenever we go to keshacademy.com internally, we get a certificate error, citing the above expired certificate. Cannot remember how this certificate was installed. How can we remove this certificate? We do have a valid certificate from LCN that is being applied externally to our domain. Thanks.