Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: marlyinformatique.fr
I ran this command: request a certificate with virtualmin onDebian
I got this : acme.messages.Error: urn:ietf:params:acme:error:serverInternal :: The server experienced an internal error :: Error retrieving account "https://acme-v02.api.letsencrypt.org/acme/acct/116133918"
2021-06-10 07:19:10,323:ERROR:certbot.log:An unexpected error occurred:
2021-06-10 07:19:10,324:ERROR:certbot.log:The server experienced an internal error :: Error retrieving account "https://acme-v02.api.letsencrypt.org/acme/acct/116133918"
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):