Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
batcavelounge.eu
I ran this command:
sudo certbot renew --force-renewal
It produced this output:
Processing /etc/letsencrypt/renewal/batcavelounge.eu.conf
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Plugins selected: Authenticator webroot, Installer None
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for batcavelounge.eu
Waiting for verification...
Cleaning up challenges
Attempting to renew cert (batcavelounge.eu) from /etc/letsencrypt/renewal/batcavelounge.eu.conf produced an unexpected error: Failed authorization procedure. batcavelounge.eu (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from https://batcavelounge.eu/.well-known/acme-challenge/2B3U64XZuMUXA3ztRJ5WsWwB59xoNi90cxUeF6zU-0A [198.100.146.181]: "<html>\r\n<head><title>404 Not Found</title></head>\r\n<body bgcolor=\"white\">\r\n<center><h1>404 Not Found</h1></center>\r\n<hr><center>". Skipping.
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Processing /etc/letsencrypt/renewal/www.batcavelounge.eu.conf
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Plugins selected: Authenticator nginx, Installer nginx
Renewing an existing certificate
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new certificate deployed with reload of nginx server; fullchain is
/etc/letsencrypt/live/www.batcavelounge.eu/fullchain.pem
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The following certs could not be renewed:
/etc/letsencrypt/live/batcavelounge.eu/fullchain.pem (failure)
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The following certs were successfully renewed:
/etc/letsencrypt/live/www.batcavelounge.eu/fullchain.pem (success)
The following certs could not be renewed:
/etc/letsencrypt/live/batcavelounge.eu/fullchain.pem (failure)
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1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
- The following errors were reported by the server:
Domain: batcavelounge.eu
Type: unauthorized
Detail: Invalid response from
https://batcavelounge.eu/.well-known/acme-challenge/2B3U64XZuMUXA3ztRJ5WsWwB59xoNi90cxUeF6zU-0A
[198.100.146.181]: "<html>\r\n<head><title>404 Not
Found</title></head>\r\n<body bgcolor=\"white\">\r\n<center><h1>404
Not Found</h1></center>\r\n<hr><center>"
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version):
The operating system my web server runs on is (include version):
Linux ns5000316 4.15.0-72-generic #81-Ubuntu SMP Tue Nov 26 12:20:02 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
My hosting provider, if applicable, is:
kimsufi
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):certbot 0.31.0