Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=tipsring.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: tipsring.com
I ran this command:
I have installed certbot and successfully activated SSL certificate generation and manually placed the .pem files path in the apache’s .conf file. But SSL is not working.
Tried running command:
echo | openssl s_client -connect tipsring.com:443 -servername tipsring.com -verify_hostname tipsring.com 2>&1 | openssl x509 -noout -text | grep -E '(CN|DNS)'
It produced this output:
unable to load certificate
139970731263296:error:0909006C:PEM routines:get_name:no start line:…/crypto/pem/pem_lib.c:745:Expecting: TRUSTED CERTIFICATE
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no, I am using my own file manager
The version of my client is (e.g. output of certbot --version if you’re using Certbot):
certbot 0.40.0