Domain verified but can't get SSL certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:newpaladinpress.com

I ran this command:I authenticated the domain manually. When I tried to get my certificate, the message below pops up.

It produced this output: Certificate signature failed. If you supplied your own CSR make sure the domains on it match what you put on SSLForFree. If there is a rate limiting error at the end of this paragraph certificates per Domain is currently 5 per 7 days. Try asking Lets Encrypt to increase the limit or wait 7 days. Rate limits should increase in the near future. { “type”: “urn:ietf:params:acme:error:serverInternal”, “detail”: “Error finalizing order”, “status”: 500 }

My web server is (include version):

The operating system my web server runs on is (include version):linux 2.6.32-954.3.5.lve1.4.66.el6.x86_64

My hosting provider, if applicable, is: Cheapdomain.com

I can login to a root shell on my machine (yes or no, or I don’t know):I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):Cpanel

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):Don’t know

You are experiencing this issue because of the current service disruption. Try again in a few hours.

3 Likes

Oh thanks a lot. I had no idea this was going on.