I was attempting to adjust some SANs, and unfortunately I accidentally exceeded our domain rate limit. This is unfortunate timing because we’re about to need to request an additional SAN, and won’t be able to.
To make a long story short, we have a website migration change planned for Friday the 22nd, where we’ll need to configure an additional SAN (the old host provided SSL, new host requires us to provide our own). Due to hitting the limit, won’t be able to execute our change as planned. Normally I’d just wait, but we’ve publicly committed to making the hosting change on the 22nd and have a team coordinated to execute it.
Is it possible to have the limit lifted? I appreciate it’s in place to prevent abuse, and I’m hoping there’s a process for lifting the limit in situations such as this where some dummy (me) goofs up.
My apologies for the inconvenience, and I’ll be sure I’m using staging before trying new things against production.