Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: thediscourseng.com
I ran this command: Certificate renewal from zerossl
It produced this output: domain certificate.
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is arvixe:
I can login to a root shell on my machine (yes or no, or I don’t know): i dont know how to
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes
I installed (copied and pasted) the renewed certificate on my site but i get a notice that the certificate does not match the domain key. please how can i get a domain key for the renewed certificate