Since a month I change my web page from wordpress in bluehost completely to Odoo website service included in the price of my ERP (Enterprise Resource Planning Software) but it was a nigthmare because if I try to enter directly from an ip that is "asigned" to my website (18.104.22.168) shows me a page from Odoo that's says Oops, soit.odoo.com does't exist. But if I enter from www.soit.com.pa it can enter normally.
When I try to enter with my domain from a browser this the message:
Reason: Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded. View certificate
My domain is: soit.com.pa
I ran this command: None for now
It produced this output: soit.com.pa is redirected to www.soit.com.pa also redirected to soit.odoo.com
All the process of a register a own domain is already did it. I followe the process in this part:
" Map your domain name with your Odoo database
Open your database manager, click on the settings button next to your database, on Domain names, and then on Use my own domain at the bottom of the right column.
Type the domain name you want to add to this database, then click on Verify to check if the CNAME record is correctly configured. Once done, click on I confirm, it’s done.
Make sure to add a CNAME record to your domain name’s DNS before mapping your domain name with your Odoo database.
Failing to do so may impede the validation of the SSL certificate and would result in a certificate name mismatch error. This is often displayed by web browsers as a warning such as “Your connection is not private”.
If this is the case and you have added the domain name to your database’s settings less than five days ago, wait 24 hours as the validation may still happen. Otherwise, please submit a support ticket including screenshots of your CNAME records."""""
But I made the the redirection CNAME from www.soit.com.pa to a soit.odoo.com also did from soit.com.pa to a www.soit.com.pa but the certificate is not working well
Yes, I put a just domain name as my web page, also made a CNAME in google cloud from ww.soit.com.pa redirecting to a soit.odoo.com, and yes, as you said, only www is secure, but how can I put this security in just the naked domain to ACME or letsencrypt can accept the connection, but Odoo says that it is the problem.
Odoo is not providing you with good answers/suggestions.
If they can do "naked" domains, then they need to explain to you "how".
Just tell you that they can't.
[NOT blame unrelated things, nor ask you to do things that are not possible]