I am trying to generate a new cert and I am getting the error bellow. I am not seeing problems with A records for that domain, as per nslookup tests:
nslookup
set q=NS
monikericci.com.br
Server: 8.8.8.8
Address: 8.8.8.8#53
Non-authoritative answer:
monikericci.com.br nameserver = ns2.clicregistro.info.
monikericci.com.br nameserver = ns.clicregistro.info.
Authoritative answers can be found from:
server ns.clicregistro.info
Default server: ns.clicregistro.info
Address: 143.137.191.36#53
set q=A
www.monikericci.com.br
Server: ns.clicregistro.info
Address: 143.137.191.36#53
www.monikericci.com.br canonical name = app.simplo7.net.
server ns2.clicregistro.info
Default server: ns2.clicregistro.info
Address: 143.137.191.37#53
set q=A
www.monikericci.com.br
Server: ns2.clicregistro.info
Address: 143.137.191.37#53
www.monikericci.com.br canonical name = app.simplo7.net.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
monikericci.com.br
I ran this command:
certbot certonly --webroot -w /mnt/nfs/stores/static/20514/ -d monikericci.com.br,www.monikericci.com.br --email suporte@dlojavirtual.com --agree-tos --no-eff-email --manual-public-ip-logging-ok --deploy-hook /etc/letsencrypt/renewal-hooks/deploy/deploy.sh --noninteractive
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for www.monikericci.com.br
Using the webroot path /mnt/nfs/stores/static/20514 for all unmatched domains.
Waiting for verification...
Challenge failed for domain www.monikericci.com.br
http-01 challenge for www.monikericci.com.br
Cleaning up challenges
Some challenges have failed.
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: www.monikericci.com.br
Type: dns
Detail: DNS problem: SERVFAIL looking up A for
www.monikericci.com.br
My web server is (include version):
Apache/2.4.6
The operating system my web server runs on is (include version):
Centos7
My hosting provider, if applicable, is:
NA
I can login to a root shell on my machine (yes or no, or I don't know):
yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
No
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 1.0.0