Hello,
we’re trying to issue a certificate for www.cnc-watercut.com, but get a DNS error.
DNS is set up and answers external requests correctly.
My domain is:
cnc-watercut.com
I ran this command:
certbot certonly --webroot -w /home/cnc-watercut/www.cnc-watercut.com/htmldocs -d www.cnc-watercut.com -d cnc-watercut.com --dry-run
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for cnc-watercut.com
http-01 challenge for www.cnc-watercut.com
Using the webroot path /home/cnc-watercut/www.cnc-watercut.com/htmldocs for all unmatched domains.
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. www.cnc-watercut.com (http-01): urn:ietf:params:acme:error:dns :: DNS problem: SERVFAIL looking up A for www.cnc-watercut.com, cnc-watercut.com (http-01): urn:ietf:params:acme:error:dns :: DNS problem: SERVFAIL looking up A for cnc-watercut.com
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: www.cnc-watercut.com
Type: None
Detail: DNS problem: SERVFAIL looking up A for www.cnc-watercut.comDomain: cnc-watercut.com
Type: None
Detail: DNS problem: SERVFAIL looking up A for cnc-watercut.com
My web server is (include version): apache24-2.4.29
The operating system my web server runs on is (include version): FreeBSD 10.4-RELEASE-p3
My hosting provider, if applicable, is: pitcom
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
Thanks for your help.
Kind regards
Stefan Krause
pitcom GmbH