Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:chrislarivey.com
I ran this command:sudo certbot --apache
It produced this output: it worked the second time I tried it
My web server is (include version): latest apache
The operating system my web server runs on is (include version): latest ubuntu
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0
Hi,
Thanks for the help.
I tried to use sudo certbot --apache and it didn’t work. Is there a different command to add www.chris larivey or a command to delete what I have so I can start over.
note that you have a limit of 5 duplicate certificates in a week, so if you keep on trying again and again the same command hoping to get a different result you will get to this limit. Not that will block you to get a certificate for the 2 names since it’s counted as a different certificate.
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you’re using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.