Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:www.valuechainplanning.com
I am using GOdaddy cpanel
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): yes
Hi please help I installed ssl and now the CSS wont load!
Welcome to the Let's Encrypt Community, Shruthi
That's probably because the CSS file is being included with an http address instead of an https address, which is known as having mixed content.
I didnt have this issue 2 months ago! now when I uninstall the certificate the site wont even load.. I dont know how to fix this
HI Griffin thank you.. so sorry I am in panic mode completely forgot my etiquettes
Also, your certificate only covers
www.valuechainplanning.com and thus doesn't cover
valuechainplanning.com, which will give you problems. You need your certificate to cover both.
You can see your certificate history here:
How do I do that could you please help me out , I am new to this whole thing
No worries about niceties, my friend. I fully understand the panic.
If you uninstalled the certificate while your webserver configuration is still using it, that will cause errors.
I'll do my best to help.
Firstly, let me check out a couple of things... back in a second...
Cannot thank u enough griffin for extending the help
I have your answer. You don't explicitly have mixed content, but since ALL of your CSS references begin with
https://valuechainplanning.com, which isn't covered by your certificate as I explained before, those references will appear insecure and thus not load. Just request a new certificate covering both
www.valuechainplanning.com then all should be well.
I think I understand what u say, How do I fix it though? I atleast want the website to load to a previous state with or without ssl ... how do I proceed
valuechainplanning.com for that where do I load the file , I mean the public html has only a folder called valuechainplanning
For verification I have only one root folder called valuechainplanning, so when I load the file to verify for valuechainplanning it comes back with 404
www.valuechainplanning.com is just an alias (CNAME) of
valuechainplanning.com, so you should just be able to request a certificate like you have already done, but include both names in the request.
Your webserver appears to be functional when I check it with redirect-checker.org.
What's the output of this command?
sudo apachectl -S
Griffin the site is not loading after doing it with valuechainplanning.com
That's because you didn't include both names on one certificate, so now your certificate only covers
valuechainplanning.com. How are you requesting your certificates?
I get the below message , I did include both the names
www.valuechainplanning.com took too long to respond
Oh... lord. Please don't use that. Does PHP work on your webserver?
Nevermind. It's GoDaddy, so I know it does. Use CertSage (my ACME client) instead. I'll send you the directions.