Could not issue an SSL/TLS certificate for my domain - Plesk w/ VULTR and my domain is w/ Namecheap

I am using Plesk w/ VULTR and my domain is w/ Namecheap

Here are the steps that I did :

→ Websites & Domains then
→ Security then
→ SSL/TLS Certificates the
→ Install Let's Encrypt DV certificate for my SSL/TLS Certificate for my domain

I get this error

Could not issue a Let's Encrypt SSL/TLS certificate for (mydomain). Authorization for the domain failed.

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/8723320368.

Details:

Type: urn:ietf:params:acme:error:connection

Status: 400

Detail: Fetching http://mydomain.com/.well-known/acme-challenge/RoPgDgKWlfdyoTUnbXKvmw_foR61cpFJF1uwBuSQp50: Timeout during connect (likely firewall problem)

--

→ Can you please guide me the step by step way to fix this? I am new w/ Plesk and I am having a hard time fixing this

1 Like

Hi @avlza

that url

http://arnievlz.com/.well-known/acme-challenge/RoPgDgKWlfdyoTUnbXKvmw_foR61cpFJF1uwBuSQp50

doesn't answer, there is a timeout.

A working port 80 is required if you want to create a certificate via http validation.

2 Likes

I will update the port via plesk?

1 Like
Could not issue an SSL/TLS certificate for arnievlz.com

Details
Could not issue a Let's Encrypt SSL/TLS certificate for arnievlz.com. Authorization for the domain failed.

Details
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/8723817757.

Details:

Type: urn:ietf:params:acme:error:connection

Status: 400

Detail: Fetching http://arnievlz.com/.well-known/acme-challenge/dejA8EdXRDVClV3fbqcSivf9GakUwhFPD7nOvNB8Pkw: Timeout during connect (likely firewall problem)

1 Like

Welcome to the Let's Encrypt Community :slightly_smiling_face:

Your webserver is currently non-responsive over port 80 http (as well as port 443 https). You need a functioning webserver that either responds to requests over port 80 or forwards those requests for response.

Did you shutdown your webserver for some reason?

1 Like