Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
www.studybench.org
I ran this command:
ss -tlnp
It produced this output:
State Recv-Q Send-Q Local Address:Port Peer Address:Port
LISTEN 0 128 :22 : users:((“sshd”,pid=1341,fd=3))
LISTEN 0 128 :::22 ::: users:((“sshd”,pid=1341,fd=4))
My web server is (include version):
Nginx + Easyengine
The operating system my web server runs on is (include version):
Ubuntu 16 LTS
My hosting provider, if applicable, is:
Linode
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):