Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: conatixweb.info
I ran this command: sudo certbot --apache
It produced this output:
ubuntu@ip-172-31-17-140:~$ sudo certbot --apache
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Please enter the domain name(s) you would like on your certificate (comma and/or
space separated) (Enter 'c' to cancel): conatixweb.info
Requesting a certificate for conatixweb.info
Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
Detail: 18.104.22.168: Fetching http://conatixweb.info/.well-known/acme-challenge/rq0h-gDvm5B-AJl0yQFql5aHQucaJ2dYdjMPi6GuHyk: Timeout d
uring connect (likely firewall problem)
Hint: The Certificate Authority failed to verify the temporary Apache configuration changes made by Certbot. Ensure that the listed domain
s point to this Apache server and that it is accessible from the internet.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run
Certbot with -v for more details.
My web server is (include version):
I think apache , how I know?
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):