Certificates renewed but users still being blocked

I'm hosted by lightsail, I went through their steps to renew the certificates but some users are still blocked.

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):



the domain is asianwomenwriters.org

I have a wordpress website hosted by lightsail. The url shows https but wordpress dashboard says 'Your website does not use https".

I update the certificates successfully using the lightsail tutorial today.

1 Like

And what tutorial might that be?



I've seen that tutorial here on the Community earlier today or yesterday and it's terrible. No words for it.

Luckily a fellow volunteer suggested way better tutorials here:

I would recommend looking into those tutorials and if they work for you, forget about the tutorial you just posted.


I already went through those steps.

I've now manually gone into my wp-config.php file to change http to https and that removed the warning on my wordpress dashboard.

..actually it might be okay now

1 Like

For future reference, you could have also used the instructions linked below to more easily modify your WordPress site address.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.