Certificate Renewal Failure - No domain can be authorized

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I'm getting this error when I am trying to install Let's Encrypt:
Failed to install Let's Encrypt for redrockroofing.com.

No domains can be authorized

My domain is: www.redrockroofing.com

The cert was working it. It didn't renew. I then deleted and it tried to reinstall. No go. Would greatly value help. Thank you!

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version): Linux

My hosting provider, if applicable, is: Siteground

I can login to a root shell on my machine (yes or no, or I don't know): don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No - Siteground has a custom system

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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Welcome to the Let's Encrypt Community, Melodie! :slightly_smiling_face:

Let me check some things. Back in a few minutes... :thinking:

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Your certificate history looks pretty consistent.

However, your server thinks it's a teapot. :teapot:

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<title>Country Blocked</title>

This suggests some kind of geoblocking present.

Although I'm curious which country is NOT blocked. I think LetsDebug operates from the US and I'm blocked here in Europe too.. :thinking: Weird..

Even weirder: why would a "block page" respond with a HTTP status code from an Aprils fools RFC? :roll_eyes:

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Thank you Griffin!

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What did you delete?
The cert?
The ACME client?
The web site?

And what were the commands used [to delete and to reinstall]?

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I deleted the SSL cert in Siteground and then tried to reinstall - same error.

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A default (example.com) cert from SiteGround is being served for sure.

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I removed all country blocks from the site.

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I'm still getting a "Country Blocked | Access to this page is forbidden." error here?

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Might take a few to propagate, @Osiris? :man_shrugging:

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This is an amazing community. Thank you so very much for your gracious help!

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Might be, I dunno. The site is hosted on Google Cloud servers from the looks of it (IP address).. I don't know if those settings need to propogate to all the data centers around the world :man_shrugging:t2:

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We try. :slightly_smiling_face: We are goofy sometimes. :crazy_face: Your server gave us a laugh today in a good way. :grin:

We'll try to get you back on course.

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Siteground is giving it a go. Looks like it may be an issue with the blocking we have on the site. More soon.

I so so appreciate all of the help today! In gratitude!
Melodie

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You are very welcome! If you run into any further trouble or want to share more with us, you know where to find us. We'd like to know how this turns out.

:upside_down_face:

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You can also verify if your site is still blocking geographically (it is) using a tool such as https://www.geopeeker.com

image
image1738×961 85.6 KB

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Hello @CrazyGoodMarketing,

And here too Permanent link to this check report from around the world shows
"Server error" and "Connection timed out" except for Bulgaria, Sofia and the USA.

Please read: Unexpected renewal failures during April 2024? Please read this!

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Thank you. We got it fixed. It was the country blocks.

What a fab community. Thank you so much for all of your great help today!!!!

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