Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: vusnet.co.bw
I ran this command:sudo certbot certonly -a manual -d vusnet.co.bw --preferred-challenges http
It produced this output:
certbot.errors.PluginError: An authentication script must be provided with --manual-auth-hook when using the manual plugin non-interactively.2026-04-21 10:02:24,571:DEBUG:certbot._internal.plugins.selection:No candidate plugin
2026-04-21 10:02:24,571:ERROR:certbot._internal.renewal:Failed to renew certificate vusnet.co.bw with error: The manual plugin is not workin>The error was: PluginError('An authentication script must be provided with --manual-auth-hook when using the manual plugin non-interactively>2026-04-21 10:02:24,585:DEBUG:certbot._internal.renewal:Traceback was:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/certbot/_internal/renewal.py", line 540, in handle_renewal_request
main.renew_cert(lineage_config, plugins, renewal_candidate)
~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1525, in renew_cert
installer, auth = plug_sel.choose_configurator_plugins(config, plugins, "certonly")
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/plugins/selection.py", line 256, in choose_configurator_plugins
diagnose_configurator_problem("authenticator", req_auth, plugins)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/plugins/selection.py", line 374, in diagnose_configurator_problem
raise errors.PluginSelectionError(msg)
certbot.errors.PluginSelectionError: The manual plugin is not working; there may be problems with your existing configuration.
The error was: PluginError('An authentication script must be provided with --manual-auth-hook when using the manual plugin non-interactively>
2026-04-21 10:02:24,585:DEBUG:certbot._internal.display.obj:Notifying user:
2026-04-21 10:02:24,585:ERROR:certbot._internal.renewal:All renewals failed. The following certificates could not be renewed:
2026-04-21 10:02:24,585:ERROR:certbot._internal.renewal: /etc/letsencrypt/live/vusnet.co.bw/fullchain.pem (failure)
2026-04-21 10:02:24,585:DEBUG:certbot._internal.display.obj:Notifying user: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >2026-04-21 10:02:24,585:DEBUG:certbot._internal.log:Exiting abnormally
My web server is (include version):Apache Version 2.4.66
The operating system my web server runs on is (include version): linux
My hosting provider, if applicable, is: Tswana Domain
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):cpanel
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):certbot 4.0.0