Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
The certificate is installed properly.
My domain is: sunevawebcasting.com
I ran this test: https://www.ssllabs.com/ssltest/analyze.html?d=sunevawebcasting.com
It produced this output: see the report listed above
My web server is (include version): NGINX
The operating system my web server runs on is (include version): CentOS Linux 7.4.1708
My hosting provider, if applicable, is: Self Managed
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk Onyx 17.5.3.