Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:events.devilslakend.com
I ran this command:n/a
It produced this output:n/a
My web server is (include version):Apache2
The operating system my web server runs on is (include version):unknown
My hosting provider, if applicable, is:unknown
I can login to a root shell on my machine (yes or no, or I don’t know):idk
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):idk
I work for an ISP, and one of the services that we offer our customers is web hosting. We adopted the Let’s Encrypt method of SSL over a year ago, and it has been fantastic.
One of our customers is using a third-party app server, hosted elsewhere, for their event calendaring system. They refuse to try to use Let’s Encrypt, and rather have sent me a CSR for the site.
Is there a way to implement Let’s Encrypt starting with a CSR? Or do I need to get one from a different CA?