Certificado SSL para web

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.blancotropico.com

I ran this command:

It produced this output:

My web server is (include version): Hosteurope.com hl318

The operating system my web server runs on is (include version): linux

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): no se

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cpanel 66.0 (build 29)

…and your question is…?

Hi Cristina,

Your host appears to have disabled the AutoSSL feature on their cPanel servers, which is usually what automatically gives free SSL certificates for websites hosted on cPanel.

Sometimes web hosts do this because they think they can earn more money by charging money for certificates.

For this reason, the only way you will be able to get a Let’s Encrypt certificate will be to do it manually.

You can do so via:

You may also consider changing to a different cPanel host that does not disable AutoSSL, as this would mean you would not have to do any work to get automatic free SSL :slight_smile: .

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