Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: jameswprice.io
I ran this command: Let's Debug
It produced this output:
ANotWorking
Error
jameswprice.io has an A (IPv4) record (23.21.202.204) but a request to this address over port 80 did not succeed. Your web server must have at least one working IPv4 or IPv6 address.
A timeout was experienced while communicating with jameswprice.io/23.21.202.204: Get "http://jameswprice.io/.well-known/acme-challenge/letsdebug-test": context deadline exceeded
Trace:
@0ms: Making a request to http://jameswprice.io/.well-known/acme-challenge/letsdebug-test (using initial IP 23.21.202.204)
@0ms: Dialing 23.21.202.204
@10001ms: Experienced error: context deadline exceeded
Error
A test authorization for jameswprice.io to the Let's Encrypt staging service has revealed issues that may prevent any certificate for this domain being issued.
23.21.202.204: Fetching http://jameswprice.io/.well-known/acme-challenge/kD5r2Zjp1VLRRe_CkBmFVhKVCnoCKHVlkyNEUY6mEkc: Timeout during connect (likely firewall problem)
Debug
Requests made to the domain
Request to: jameswprice.io/23.21.202.204, Result: [Address=23.21.202.204,Address Type=IPv4,Server=,HTTP Status=0], Issue: ANotWorking
Trace:
@0ms: Making a request to http://jameswprice.io/.well-known/acme-challenge/letsdebug-test (using initial IP 23.21.202.204)
@0ms: Dialing 23.21.202.204
@10001ms: Experienced error: context deadline exceeded
My web server is (include version): Apache
The operating system my web server runs on is (include version): Ubuntu 24.04
My hosting provider, if applicable, is: AWS, jameswprice.io A record points to Elastic IP - 34.206.152.173, for unknown reason certbot is using 23.21.202.204.
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Route 53 manage DNS & running Apache locally on Ubuntu 24.04, site is 1 day old
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 2.9.0