Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
Your account credentials have been saved in your Certbot
configuration directory at /root/~/.certbot/config. You should make
a secure backup of this folder now. This configuration directory
will also contain certificates and private keys obtained by Certbot
so making regular backups of this folder is ideal.
My web server is (include version): Apache 2.4.29
The operating system my web server runs on is (include version): Ubuntu 18.04
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don’t know): YES
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): NO
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0
The topic says "no renewals were attempted" but the logs show it did try to renew:
It failed to renew with "error 403 forbidden".
That means your site is requiring user login to reach the challenge requested file.
That will never work; there is no way for LE to login to your system.
It failed to renew with “error 403 forbidden”.
That means your site is requiring user login to reach the challenge requested file.
That will never work; there is no way for LE to login to your system.
If it will never work then how did I have a certificate until yesterday for this domain but also have valid certs for 5 other domains on the server?
root@ip-172-31-29-122:~# apachectl -S
VirtualHost configuration:
*:443 is a NameVirtualHost
default server autospeed.us (/etc/apache2/sites-enabled/autospeed-le-ssl.conf:2)
port 443 namevhost autospeed.us (/etc/apache2/sites-enabled/autospeed-le-ssl.conf:2)
alias www.autospeed.us
port 443 namevhost autospeedautocare.com (/etc/apache2/sites-enabled/autospeedautocare-le-ssl.conf:2)
alias www.autospeedautocare.com
port 443 namevhost easapps.com (/etc/apache2/sites-enabled/easaopps-le-ssl.conf:2)
alias www.easapps.com
port 443 namevhost elementalappstudio.com (/etc/apache2/sites-enabled/elemental-le-ssl.conf:2)
alias www.elementalappstudio.com
port 443 namevhost lonewolfbuilt.com (/etc/apache2/sites-enabled/lonewolf-le-ssl.conf:2)
alias www.lonewolfbuilt.com
port 443 namevhost suburban-wellness.com (/etc/apache2/sites-enabled/suburban-le-ssl.conf:2)
alias www.suburban-wellness.com
port 443 namevhost voicesafe.us (/etc/apache2/sites-enabled/voicesafe-le-ssl.conf:2)
alias www.voicesafe.us
*:80 is a NameVirtualHost
default server autospeed.us (/etc/apache2/sites-enabled/autospeed.conf:1)
port 80 namevhost autospeed.us (/etc/apache2/sites-enabled/autospeed.conf:1)
alias www.autospeed.us
port 80 namevhost autospeedautocare.com (/etc/apache2/sites-enabled/autospeedautocare.conf:1)
alias www.autospeedautocare.com
port 80 namevhost easapps.com (/etc/apache2/sites-enabled/easaopps.conf:1)
alias www.easapps.com
port 80 namevhost elementalappstudio.com (/etc/apache2/sites-enabled/elemental.conf:1)
alias www.elementalappstudio.com
port 80 namevhost lonewolfbuilt.com (/etc/apache2/sites-enabled/lonewolf.conf:1)
alias www.lonewolfbuilt.com
port 80 namevhost suburban-wellness.com (/etc/apache2/sites-enabled/suburban.conf:1)
alias www.suburban-wellness.com
port 80 namevhost voicesafe.us (/etc/apache2/sites-enabled/voicesafe-le-ssl.conf:39)
alias www.voicesafe.us
port 80 namevhost voicesafe.us (/etc/apache2/sites-enabled/voicesafe.conf:1)
alias www.voicesafe.us
ServerRoot: "/etc/apache2"
Main DocumentRoot: "/var/www/html"
Main ErrorLog: "/var/log/apache2/error.log"
Mutex watchdog-callback: using_defaults
Mutex rewrite-map: using_defaults
Mutex ssl-stapling-refresh: using_defaults
Mutex ssl-stapling: using_defaults
Mutex ssl-cache: using_defaults
Mutex default: dir="/var/run/apache2/" mechanism=default
Mutex mpm-accept: using_defaults
PidFile: "/var/run/apache2/apache2.pid"
Define: DUMP_VHOSTS
Define: DUMP_RUN_CFG
User: name="www-data" id=33
Group: name="www-data" id=33
EDIT: Also, the link requested by LE is not password protected. It also responds with a 404, not 403 when viewed in a browser
Additionally, the logs are provided by $ certbot --apache when attempting to issue a new cert
That is the mystery that brings us together and started us talking.
[obviously something somewhere has changed]
So...
Let's start by fixing the obvious and work (backwards/gorwards) from there:
This looks problematic:
port 80 namevhost voicesafe.us (/etc/apache2/sites-enabled/voicesafe-le-ssl.conf:39)
alias www.voicesafe.us
port 80 namevhost voicesafe.us (/etc/apache2/sites-enabled/voicesafe.conf:1)
alias www.voicesafe.us