Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: arena.csc.ncsu.edu
I ran this command: sudo certbot renew --dry-run
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/arena.csc.ncsu.edu.conf
Cert is due for renewal, auto-renewingâŚ
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for arena.csc.ncsu.edu
Waiting for verificationâŚ
Challenge failed for domain arena.csc.ncsu.edu
http-01 challenge for arena.csc.ncsu.edu
Cleaning up challenges
Attempting to renew cert (arena.csc.ncsu.edu) from /etc/letsencrypt/renewal/arena.csc.ncsu.edu.conf produced an unexpected error: Some challenges have failed⌠Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/arena.csc.ncsu.edu/fullchain.pem (failure)
** DRY RUN: simulating âcertbot renewâ close to cert expiry
** (The test certificates below have not been saved.)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/arena.csc.ncsu.edu/fullchain.pem (failure)
** DRY RUN: simulating âcertbot renewâ close to cert expiry
** (The test certificates above have not been saved.)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: arena.csc.ncsu.edu
Type: unauthorized
Detail: Invalid response from
http://arena.csc.ncsu.edu/.well-known/acme-challenge/2TwaVi9sAzroOPLKTM0IrxbgrxjpJsWvYHhH8BdngCg
[152.14.93.108]: â\n\n403
Forbidden\n\nForbidden
\n<pâTo fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Apache 2.4.34
The operating system my web server runs on is (include version): Mac OS X, 10.14.5
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I donât know): yes
Iâm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if youâre using Certbot): 0.35.1
I already read several posts online but still cannot figure out how to resolve this. The .well-known folder does not exist under my web document root. I created one under the web document root and tried to create a test file under .well-known/acme-challenge. I donât have trouble getting access to the test file via: http://arena.csc.ncsu.edu/.well-known/acme-challenge/oWiXYcfl1Rb.
Can someone guide me to solve this problem? Thank you! I got this issue after updating the Mac OS system.