Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:legrand.com.cn
I ran this command:certbot renew
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/www.legrand.com.cn.conf
Renewing an existing certificate for www.legrand.com.cn and legrand.com.cn
Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Domain: legrand.com.cn
Type: unauthorized
Detail: Invalid response from Site Offline [120.79.94.47]: "\n\n\nSite Offline\n\n body {\n width: 35em;\n margin: 0 auto;\n "
Domain: www.legrand.com.cn
Type: unauthorized
Detail: Invalid response from Site Offline [120.79.94.47]: "\n\n\nSite Offline\n\n body {\n width: 35em;\n margin: 0 auto;\n "
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Failed to renew certificate www.legrand.com.cn with error: Some challenges have failed.
All renewals failed. The following certificates could not be renewed:
/etc/letsencrypt/live/www.legrand.com.cn/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version):nginx version: nginx/1.20.1
The operating system my web server runs on is (include version):
NAME="CentOS Linux"
VERSION="7 (Core)"
My hosting provider, if applicable, is:aliyun
I can login to a root shell on my machine (yes or no, or I don't know):yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):certbot 1.23.0