Certbot, nginx centos 7 renew error

My domain is: api.bspsonline.com

I ran this command: sudo certbot --nginx certonly -n -d api.bspsonline.com

It produced this output:

HTTP 500
content-length: 174
server: nginx
connection: keep-alive
link: https://acme-v02.api.letsencrypt.org/directory;rel="index"
cache-control: public, max-age=0, no-cache
date: Mon, 05 Apr 2021 05:21:05 GMT
content-type: application/problem+json
replay-nonce: 0104vTrlBIY5AXBlttqdnIsMoFI5_cgbFw21X--bkDFWDZk

** "type": "urn:ietf:params:acme:error:serverInternal",**
** "detail": "Error retrieving account "https://acme-v02.api.letsencrypt.org/acme/acct/95750049"",**
** "status": 500**
2021-04-05 12:15:37,327:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
** File "/bin/certbot", line 9, in **
** load_entry_point('certbot==1.7.0', 'console_scripts', 'certbot')()**
** File "/usr/lib/python2.7/site-packages/certbot/main.py", line 15, in main**
** return internal_main.main(cli_args)**
** File "/usr/lib/python2.7/site-packages/certbot/_internal/main.py", line 1357, in main**
** return config.func(config, plugins)**
** File "/usr/lib/python2.7/site-packages/certbot/_internal/main.py", line 1237, in certonly**
** lineage = _get_and_save_cert(le_client, config, domains, certname, lineage)**
** File "/usr/lib/python2.7/site-packages/certbot/_internal/main.py", line 116, in _get_and_save_cert**
** renewal.renew_cert(config, domains, le_client, lineage)**
** File "/usr/lib/python2.7/site-packages/certbot/_internal/renewal.py", line 320, in renew_cert**
** new_cert, new_chain, new_key, _ = le_client.obtain_certificate(domains, new_key)**
** File "/usr/lib/python2.7/site-packages/certbot/_internal/client.py", line 351, in obtain_certificate**
** orderr = self._get_order_and_authorizations(csr.data, self.config.allow_subset_of_names)**
** File "/usr/lib/python2.7/site-packages/certbot/_internal/client.py", line 383, in _get_order_and_authorizations**
** orderr = self.acme.new_order(csr_pem)**
** File "/usr/lib/python2.7/site-packages/acme/client.py", line 886, in new_order**
** return self.client.new_order(csr_pem)**
** File "/usr/lib/python2.7/site-packages/acme/client.py", line 668, in new_order**
** response = self._post(self.directory['newOrder'], order)**
** File "/usr/lib/python2.7/site-packages/acme/client.py", line 97, in _post**
** return self.net.post(args, kwargs)
** File "/usr/lib/python2.7/site-packages/acme/client.py", line 1201, in post
** return self._post_once(args, kwargs)
** File "/usr/lib/python2.7/site-packages/acme/client.py", line 1214, in _post_once
** response = self._check_response(response, content_type=content_type)**
** File "/usr/lib/python2.7/site-packages/acme/client.py", line 1072, in _check_response**
** raise messages.Error.from_json(jobj)**
Error: urn:ietf:params:acme:error:serverInternal :: The server experienced an internal error :: Error retrieving account "https://acme-v02.api.letsencrypt.org/acme/acct/95750049"
2021-04-05 12:15:37,330:ERROR:certbot._internal.log:An unexpected error occurred:
2021-04-05 12:15:37,330:ERROR:certbot._internal.log:The server experienced an internal error :: Error retrieving account "https://acme-v02.api.letsencrypt.org/acme/acct/95750049"

My web server is (include version): nginx

The operating system my web server runs on is (include version): centos 7

My hosting provider, if applicable, is: self host

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 1.7.0

1 Like

Check the status operational issues from let's encrypt https://letsencrypt.status.io/

1 Like

The disruption has ended. :slightly_smiling_face:

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