Certbot failed to authenticate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:beqwizzapp01.com

I ran this command:Get SSL in Webmin

It produced this output:Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Domain: beqwizzapp01.com
Type: unauthorized
Detail: 15.197.148.33: Invalid response from http://beqwizzapp01.com/.well-known/acme-challenge/t8yOPF2WRSO-fhQR2abMPyCrUhJDDtUvJgNF08a7G84: 404

Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.

Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details

My web server is (include version):Apache version 2.4.52

The operating system my web server runs on is (include version):Ubuntu Jammy

My hosting provider, if applicable, is:Self

I can login to a root shell on my machine (yes or no, or I don't know):Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):Webmin/Vitualmin v 7.8.2

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Hi @kiteflyer911, and welcome to the LE community forum :slight_smile:

This seems like a Webmin problem.
But since you are using Apache, I would check for any name:port overlaps, with:

sudo apachectl -t -D DUMP_VHOSTS

4 Likes

This is the result

beqwizzapp01.com (/etc/apache2/sites-enabled/beqwizzapp01.com.conf:1)
beqwizzapp01.com (/etc/apache2/sites-enabled/beqwizzapp01.com.conf:41)

That can't be the entire output?

2 Likes

DNS-based validation failed :
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Requesting a certificate for beqwizzapp01.com and 4 more domains

Certbot failed to authenticate some domains (authenticator: manual). The Certificate Authority reported these problems:
Domain: beqwizzapp01.com
Type: dns
Detail: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.beqwizzapp01.com - check that a DNS record exists for this domain

Hint: The Certificate Authority failed to verify the DNS TXT records created by the --manual-auth-hook. Ensure that this hook is functioning correctly and that it waits a sufficient duration of time for DNS propagation. Refer to "certbot --help manual" and the Certbot User Guide.

Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.

sudo apachectl -t -D DUMP_VHOSTS
VirtualHost configuration:
8.33.46.136:80 beqwizzapp01.com (/etc/apache2/sites-enabled/beqwizzapp01.com.conf:1)
8.33.46.136:443 beqwizzapp01.com (/etc/apache2/sites-enabled/beqwizzapp01.com.conf:41)

This the entire output after running the follwing command

The first error was from an HTTP request:

This other error is from a DNS request:

If you are going to change things, you are going to have to let us know.
The more we know the sooner we can find the problem [and the solution].

5 Likes

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